Our Sustainability Policy

Sustainable Development Mission

Our consistent mission is to bring the true Vietnam to the world. Aiming to promote sustainable tourism, we commit to:

Maintaining the authenticity of the destinations under the possibly negative impacts of tourism. We aim to preserve the local culture and lifestyles, minimize adverse effects on the environment and society, while supporting the local partners towards responsible tourism.
Treasure customers’ experiences and influence them to travel responsibly.
Cooperating closely with our suppliers to ensure the service standard offered to the customers is satisfactory and sustainable.

Commitment to Sustainability

This policy details our commitment to operating our business in a sustainable way. It outlines our actions to:

Guarantee the benefits of our staff and customers.
Optimize our company operations.
Minimize damage to the environment.
Foster sustainable cooperation with our suppliers and local partners.

Starting in 2025, this policy will apply to all operations, from management to the executive level of our company. All staff, suppliers, and partners are expected to uphold the objectives under this policy whenever possible within prevailing budgets. While we cannot control the decisions of third parties, we will convey our policy and encourage them to align their operating practices.

We are committed to transparency in our sustainability efforts. We will use the Travelife platform to report on our sustainability progress and to monitor and evaluate our progress. We will communicate our sustainability performance (by means of the Travelife report) every two years.